Nairobi has five Huduma Centres where residents can access national and county government services: GPO, City Square, Eastleigh, Makadara and Kibra. All five currently operate extended hours from 7:00am to 7:00pm, according to Huduma Kenya. Huduma Kenya
This Metros database brings the five centres together in one place, with their locations, opening hours and services, while also helping commuters understand how to get to each Huduma Centre using Nairobi’s public transport network.
Planning your journey? See the Metros Nairobi Matatu Routes and Numbers database for matatu numbers, destinations and major transport corridors across Nairobi.
Quick Navigation
GPO | City Square | Eastleigh | Makadara | Kibra | Services | Opening Hours | Appointments | How to Get There
Huduma Centres in Nairobi
| Huduma Centre | Location | Nearby landmark/area | Hours | Metros Guide |
|---|---|---|---|---|
| GPO Huduma Centre | Teleposta Building, Kenyatta Avenue | Nairobi CBD | 7am–7pm | Full guide coming |
| City Square Huduma Centre | Haile Selassie Avenue | Next to Technical University of Kenya | 7am–7pm | Full guide coming |
| Eastleigh Huduma Centre | Eleventh Street | Eastleigh | 7am–7pm | Full guide coming |
| Makadara Huduma Centre | Eastlands Revenue Building, off Jogoo Road | Next to DC Makadara | 7am–7pm | Full guide coming |
| Kibra Huduma Centre | County Commissioner’s Office, Kibera Drive | Kibra | 7am–7pm | Full guide coming |
The locations and operating hours above are based on Huduma Kenya’s current centre directory. Huduma Kenya
As the individual Metros guides are published, each centre name in this table should become an internal link to its dedicated page.
GPO Huduma Centre
GPO Huduma Centre is located at Teleposta Building on Kenyatta Avenue in Nairobi CBD. It was also the first Huduma Centre established in Nairobi when the programme began in 2013. Huduma Kenya
Its central location makes it particularly convenient for commuters already travelling into Nairobi CBD.
Opening hours: 7:00am–7:00pm.
Coming next: Huduma Centre GPO: Location, Services, Opening Hours and How to Get There.
Once that guide is published, this section will connect commuters to relevant CBD boarding stages, matatu routes, alighting points and walking directions to Teleposta Building.
City Square Huduma Centre
City Square Huduma Centre is located along Haile Selassie Avenue, next to the Technical University of Kenya. Huduma Kenya
Its position within the southern side of Nairobi CBD makes it accessible from several city-centre matatu and bus termini.
Opening hours: 7:00am–7:00pm.
Dedicated guide: Huduma Centre City Square: Location, Services and How to Get There.
The Metros guide will explain the most practical public-transport connections, where commuters should alight and how to complete the journey on foot.
Eastleigh Huduma Centre
Eastleigh Huduma Centre is located on Eleventh Street in Eastleigh. Huduma Kenya
This centre is particularly relevant to commuters travelling within Eastleigh and from surrounding parts of Nairobi.
Opening hours: 7:00am–7:00pm.
Dedicated guide: Huduma Centre Eastleigh: Location, Services and How to Get There.
The individual page will connect the centre to the relevant Eastleigh matatu routes, CBD boarding points and nearby alighting locations.
Makadara Huduma Centre
Makadara Huduma Centre is located at Eastlands Revenue Building off Jogoo Road, next to the Makadara administration offices. Huduma Kenya
For Metros, this is an important destination because it can be connected directly to our existing Jogoo Road public-transport coverage and individual matatu-route guides.
Opening hours: 7:00am–7:00pm.
Dedicated guide: Huduma Centre Makadara: Location, Services and How to Get There.
The full guide will cover the appropriate Jogoo Road routes, CBD boarding points, where to alight and the final walk to the centre.
Kibra Huduma Centre
Kibra Huduma Centre is located at the County Commissioner’s Office on Kibera Drive. Huduma Kenya
Opening hours: 7:00am–7:00pm.
Dedicated guide: Huduma Centre Kibra: Location, Services and How to Get There.
The individual Metros page will connect the centre with relevant Kibra public-transport routes and explain how to reach it from Nairobi CBD and other major origins.
What Services Are Available at Huduma Centres?
Huduma Centres operate as physical one-stop government service points, providing self-service, assisted and digital services from multiple national and county government agencies. Huduma Kenya currently says its centres provide access to more than 150 government services. Huduma Kenya
These include services relating to:
- National IDs and identity services
- Birth and death certificates
- Social Health Authority (SHA)
- NSSF
- Pensions and welfare programmes
- KRA PIN and tax-filing assistance
- AGPO registration
- Land-related services
- Education and social-development services
- Selected business and professional services. Huduma Kenya
Because the exact services and requirements can change, commuters should confirm that the service they require is available before travelling.
Check Huduma Kenya services and information
What Time Do Huduma Centres in Nairobi Open?
All five Nairobi Huduma Centres currently operate from 7:00am until 7:00pm under the extended-hours arrangement.
Huduma Kenya reiterated in June 2026 that all its Nairobi centres operate these extended hours to give residents more flexibility in accessing government services. Huduma Kenya
Operating arrangements may change during public holidays or through special government notices, so visitors making an important journey should confirm the latest information.
Check current Huduma Centre locations and opening hours
Which Huduma Centre Should You Visit?
The most convenient centre will usually depend on where you are travelling from, the service you require and your available public-transport connections.
For people already within Nairobi CBD, GPO and City Square are the two city-centre locations.
Eastleigh provides an alternative for commuters travelling within that part of Nairobi, while Makadara is positioned off Jogoo Road. Kibra serves another major residential side of the city from its location on Kibera Drive.
Before travelling, confirm that the particular government service you require is available at your chosen centre.
How to Get to Huduma Centres in Nairobi by Matatu
This is where the Metros Huduma Centre database differs from a conventional government directory.
Each individual Huduma Centre page will connect the destination to Nairobi’s public-transport network and provide practical information covering:
Matatu route → boarding stage → road/corridor → nearest alighting point → landmark → walking connection → Huduma Centre.
For example, the Makadara guide will connect commuters to relevant Jogoo Road routes, while GPO and City Square will connect into Metros’ Nairobi CBD transport information.
The Nairobi Matatu Routes and Numbers database can also be used to identify routes operating along Nairobi’s major transport corridors.
As the database develops, Metros will add directions from major origins such as Kasarani, Westlands, Kayole, Rongai, Eastleigh and other parts of Nairobi where they are useful.
Huduma Centre Appointments
Huduma Kenya operates an online appointment platform. The system allows customers to book appointments before visiting a centre and provides login through eCitizen. HUDU Kenya Appointment
Book a Huduma Centre appointment
Visitors should still check the requirements for the particular government service they need before travelling.
Huduma Kenya Contacts
Huduma Kenya lists the following official contact channels:
Telephone: 1919
WhatsApp: 0747 191919
Email: info@hudumakenya.go.ke
The contact centre handles government-service inquiries and can direct queries to the appropriate government agency where necessary. Huduma Kenya
Metros Huduma Centres Transport Database
This page is the main Metros Huduma Centres in Nairobi database.
Five detailed destination guides will sit underneath it:
Huduma Centre GPO → Huduma Centre City Square → Huduma Centre Eastleigh → Huduma Centre Makadara → Huduma Centre Kibra
Each guide will link back to this master database and connect naturally to relevant matatu routes, boarding stages, roads and transport corridors already documented by Metros.
As the wider project develops, the same structure can connect Huduma Centres with forthcoming Metros destination databases covering NTSA offices, immigration and passport services, KRA offices, courts and other major government-service destinations.
Information last verified: September 2026.
Official Huduma Kenya Centre Directory