Airport Rules & Passenger Rights
Can You Sleep Overnight at JKIA? Airport Rules, Safety and What Travellers Should Know
Can you sleep overnight at JKIA? This guide explains overnight stays, long layovers, terminal access, lounges, baggage, security and what passengers should know before spending the night at Nairobi's main airport.
Yellow Fever Rules for Kenya: When Do Air Passengers Need a Vaccination Certificate?
Do you need a yellow fever vaccination certificate when flying to Kenya? Learn who may need the yellow card, how transit affects the requirement and how long the certificate remains valid.
Airport Lost Property at JKIA: What to Do If You Leave Something Behind
Lost a phone, passport, laptop, bag or another personal item at JKIA? Learn who to contact depending on whether you left it in the terminal, at security, aboard the aircraft or in checked baggage.
Airline Ticket Refunds in Kenya: When Can Passengers Get Their Money Back?
When can an airline passenger get a refund in Kenya? Learn how ticket conditions, cancelled flights, missed flights and denied boarding affect refunds and what to do if an airline refuses to pay.
Travelling With Pets From Kenya: Airport, Airline and Animal Health Rules
Planning to fly with a dog, cat or another pet from Kenya? Learn about airline requirements, veterinary documents, vaccinations, pet carriers and destination-country animal health rules.
Flying With a Disability in Kenya: Airport Assistance and Passenger Rights
Travelling through a Kenyan airport with a disability or reduced mobility? Learn how to request wheelchair assistance, travel with mobility equipment and understand the safety and passenger-rights rules that apply.
What Happens If You Leave Luggage Unattended at a Kenyan Airport?
Leaving a suitcase or backpack unattended at a Kenyan airport can trigger a security response. Learn what airport security can do, whether you can be questioned and what to do if you accidentally leave a bag behind.
Can Immigration Stop You From Leaving Kenya at JKIA? Departure Rules Explained
Can Kenyan immigration stop you from boarding an international flight at JKIA? Learn the departure rules, required documents, overstays, legal restrictions and what happens when a passenger is offloaded.
