Nairobi Matatu Route 11 connects Nairobi CBD with South B, one of the city’s major residential and commercial neighbourhoods south-east of the city centre.
The route is particularly useful for commuters travelling towards Bellevue and different parts of South B, including areas around Plainsview, Hazina and Balozi. Because Route 11 has historically operated in several South B variants, passengers should pay attention to the destination displayed on the vehicle rather than relying on the route number alone.
Route 11 Quick Information
Route Number: 11
Route: Nairobi CBD – South B
Main Destination: South B
Major Areas Served: Bellevue, Plainsview, Hazina and Balozi depending on the service
Key Corridor: Mombasa Road for some South B variants
CBD Boarding Point: Railways Bus Station
Return Direction: South B – Nairobi CBD
Where to Board Route 11 in Nairobi CBD
Passengers travelling from Nairobi CBD to South B can board Route 11 at Railways Bus Station.
Railways is one of Nairobi’s important boarding areas for public transport travelling towards the southern side of the city.
Passengers should look for vehicles displaying 11 – South B and, importantly, check the specific destination within South B before boarding.
This matters because South B is not served as a single terminal point. Different Route 11 services can continue towards different sections of the neighbourhood.
Route 11 from Nairobi CBD to South B
The basic Route 11 journey is:
Nairobi CBD → southern CBD exit → Mombasa Road/Bellevue corridor → South B
However, Route 11 has different operating variants within South B.
Some services use Mombasa Road and Bellevue before entering the neighbourhood, while others serve areas such as Plainsview using roads farther inside South B.
For commuters, the most important information is therefore not simply “Does Route 11 go to South B?” but “Which part of South B does this Route 11 serve?”
Major Route 11 Areas Served
Bellevue
Bellevue is one of the best-known landmarks associated with Route 11.
Bellevue sits along the Mombasa Road side of the South B/South C area and provides access towards several nearby residential and commercial locations.
Passengers travelling specifically to Bellevue should confirm that their Route 11 service uses the Mombasa Road/Bellevue alignment.
Plainsview
Some Route 11 services operate towards Plainsview in South B.
A documented Plainsview variant travels through the South B interior, serving areas around Mater Hospital, South B Shopping Centre and Kapiti Road.
This is important because a passenger travelling to Plainsview may require a different Route 11 variant from someone travelling towards Balozi.
Hazina
Hazina Estate is another South B destination associated with Route 11 services.
The documented Hazina variant approaches the South B area through the Mombasa Road/Bellevue side before continuing towards Hazina.
Passengers travelling to Hazina should therefore check the destination board or ask the conductor before boarding.
Balozi
Route 11 services have also been documented serving Balozi Estate.
Like Hazina, Balozi is reached through a Route 11 variant associated with the Mombasa Road corridor.
Route 11 Variants Explained
One of the most useful things for a Route 11 commuter to understand is that not every Route 11 vehicle necessarily follows exactly the same path inside South B.
Route 11 Plainsview
This variant serves the Plainsview side of South B and has been documented through areas including Mater Hospital, South B Shopping Centre and Kapiti Road.
Route 11 Hazina
The Hazina service travels towards Hazina Estate, with documented routing through Mombasa Road, the Bellevue/Kapiti Road area and Sore Road.
Route 11 Balozi
The Balozi service serves Balozi Estate and uses the Mombasa Road side of the South B corridor.
For passengers, this means the destination written on the matatu or bus can be just as important as the number 11 itself.
Does Route 11 Use Mombasa Road?
Yes, some of the documented Route 11 South B variants use Mombasa Road, particularly services towards the Bellevue, Hazina and Balozi side.
However, the detailed Plainsview routing has also been documented using an internal South B approach through Bunyala Road, Dunga Road and the Mater Hospital area.
It is therefore more accurate to describe Route 11 as a South B route with different local variants rather than claiming every Route 11 vehicle follows one identical Mombasa Road alignment.
Route 11 and Bellevue
Bellevue is particularly important for passengers trying to distinguish between South B and South C services.
Route 11 is associated with South B/Bellevue, while other numbered services also operate towards neighbouring South C.
Passengers unfamiliar with the area should tell the conductor their exact destination rather than simply asking for a vehicle travelling along Mombasa Road.
Route 11 to South B Shopping Centre
The South B Shopping Centre is documented along the Plainsview Route 11 alignment.
This makes Route 11 useful for commuters whose destination is within the commercial heart of South B rather than the Mombasa Road edge of the neighbourhood.
Again, passengers should confirm that the particular Route 11 service is using the appropriate South B variant.
Route 11 Return Journey: South B to Nairobi CBD
Route 11 also provides transport from South B towards Nairobi CBD.
Where passengers board depends on which section of South B they are travelling from, including the Plainsview, Hazina, Balozi and Bellevue areas.
Passengers should check that the vehicle is Nairobi CBD-bound and confirm its final drop-off point because central Nairobi operating arrangements can change.
Route 11 Matatu Fare
Route 11 fares vary according to the passenger’s boarding and alighting points, time of day, traffic conditions and passenger demand.
A passenger making a shorter trip within the South B/Mombasa Road area may pay a different fare from someone travelling the complete journey between South B and Nairobi CBD.
A recent 2026 neighbourhood transport guide places typical South B–CBD matatu fares at around KSh30–50, but this should be treated only as an indicative range rather than a fixed Route 11 fare.
Important: Nairobi matatu fares are not always fixed and can change at any time. Fares may increase during peak hours, rainy weather or periods of unusually high passenger demand. Always confirm the fare with the conductor before boarding.
Indicative South B–CBD fare: Around KSh30–50
Fare last checked: 2026 published estimate; current Route 11 fare should be confirmed before travel.
How Long Does Route 11 Take from South B to Nairobi CBD?
South B is relatively close to Nairobi CBD, but travel time depends heavily on traffic.
A 2026 neighbourhood transport guide estimates the South B–CBD journey at roughly 10–15 minutes off-peak, rising to approximately 25–45 minutes during rush hour.
These figures are estimates rather than a fixed Route 11 timetable. Congestion around Mombasa Road, Uhuru Highway and approaches to the CBD can significantly affect journey time.
Route 11 vs Route 12C
Passengers should not confuse Route 11 with services towards neighbouring South C.
Route 11
Route 11 is primarily associated with South B, including Bellevue and different South B neighbourhoods depending on the variant.
Route 12C
Route 12C is associated with South C, including the Bellevue side of the wider corridor.
Because Bellevue can appear in descriptions of both routes, passengers should use their final destination—South B or South C—to choose the correct vehicle.
Frequently Asked Questions About Route 11
Where does Route 11 go in Nairobi?
Route 11 connects Nairobi CBD with South B, with different services serving areas including Bellevue, Plainsview, Hazina and Balozi.
Where do I board Route 11 in Nairobi CBD?
Route directories consistently identify Railways Bus Station as the Nairobi CBD boarding point for Route 11 services to South B.
Does Route 11 go to South B?
Yes. South B is the principal destination associated with Route 11.
Does Route 11 pass Bellevue?
Yes. Bellevue is associated with Route 11 services serving the Mombasa Road side of South B.
Does Route 11 use Mombasa Road?
Some Route 11 variants use Mombasa Road, particularly services towards Bellevue, Hazina and Balozi. Other South B variants can use different local roads.
Does Route 11 go to Plainsview?
Yes. Plainsview is one of the documented Route 11 destinations within South B.
Does Route 11 go to Hazina?
Yes. Route 11 services have been documented serving Hazina Estate.
Does Route 11 go to Balozi?
Yes. Balozi is another documented South B destination served by Route 11.
How much is Route 11 from Nairobi to South B?
A 2026 neighbourhood transport guide estimates South B–CBD matatu fares at around KSh30–50. Actual Route 11 fares can change according to demand, traffic and time of day, so passengers should confirm the fare before boarding.
Route 11 at a Glance
Route Number: 11
Main Route: Nairobi CBD ↔ South B
CBD Boarding Point: Railways Bus Station
Main Destination: South B
Key Areas: Bellevue, Plainsview, Hazina, Balozi
Major Corridor: Mombasa Road for some variants
Important Feature: Multiple Route 11 variants operate within South B
Route stages, fares, stopping points and operating arrangements can change. Metros Kenya periodically reviews its Nairobi matatu route information to help commuters find useful and up-to-date public transport information.
