Huduma Centre Kibra is located at the County Commissioner’s Office along Kibera Drive in Nairobi. It is one of the five Huduma Centres serving Nairobi and provides residents with access to multiple national and county government services from one location. Huduma Kenya currently lists Kibra among its extended-hours centres, operating from 7:00am to 7:00pm. Huduma Kenya
For commuters travelling to Kibra, the Metros Nairobi Matatu Routes and Numbers database provides information on Nairobi matatu numbers, destinations and major transport corridors.
Where Is Huduma Centre Kibra?
Huduma Centre Kibra is located at the County Commissioner’s Office on Kibera Drive. Official Huduma Kenya records also identify the centre with the Deputy County Commissioner’s Office/administrative complex in Kibra. Huduma Kenya
Because Kibra covers a large area, commuters should use Kibera Drive and the County Commissioner’s Office as their primary destination references rather than simply asking for Kibera.
Huduma Centre Kibra Opening Hours
Huduma Centre Kibra currently operates:
Monday to Friday: 7:00am–7:00pm
The centre is included in Huduma Kenya’s extended-hours programme. Huduma Kenya
Opening arrangements may change during public holidays or following government notices, so commuters making an important visit should confirm current operating hours before travelling.
Services Available at Huduma Centre Kibra
Huduma Centre Kibra operates under Huduma Kenya’s one-stop service model, bringing government services closer to residents.
Services available through the Huduma network cover areas including identification and civil registration, taxation, social protection and other national and county government services.
Nairobi City County and Huduma Kenya have also expanded county services available through the Kibra, Eastleigh and Makadara Huduma Centres, including services relating to land rates invoices, business permits, house and ground rents, parking fees and general county enquiries. Huduma Kenya
Visitors should confirm that the particular service they require is available and check the necessary documentation before travelling.
How to Get to Huduma Centre Kibra by Matatu
Huduma Centre Kibra can be reached through the wider Kibera, Ngong Road and surrounding public transport network.
The best route depends on the passenger’s starting point.
From Nairobi CBD to Huduma Centre Kibra
One of the most relevant Metros-documented services for passengers travelling between Nairobi CBD and the Kibera area is Route 8.
The route connects:
Nairobi CBD → Ngong Road → Adams Arcade → Toi Market → Kibera
See the Metros Route 8 Nairobi to Kibera / Toi Market matatu guide for the complete route information. Metros Kenya
Because Kibera has numerous access points, tell the conductor that your final destination is Huduma Centre Kibra at the County Commissioner’s Office on Kibera Drive.
From Ngong Road and Adams Arcade
Passengers travelling from the Ngong Road or Adams Arcade area can use public transport heading towards Toi Market and Kibera.
Route 8 is particularly relevant because it serves Ngong Road, Adams Arcade, Toi Market and Kibera. Metros Kenya
Passengers should confirm the most convenient alighting point for Kibera Drive with the conductor before boarding.
From Kawangware and Dagoretti
Commuters travelling from Kawangware, Dagoretti and surrounding areas have access to several services within the Ngong Road transport network.
Depending on the starting point, passengers can connect through Ngong Road or Adams Arcade before continuing towards Kibera.
The Metros matatu database documents routes including Routes 2, 2C, 3, 4C and 4W serving different parts of the wider Ngong Road and Dagoretti network. Metros Kenya
Passengers should choose the connection that avoids unnecessary travel into Nairobi CBD.
From Eastlands and Eastern Nairobi
Passengers travelling from Umoja, Donholm, Buruburu, Kayole, Embakasi and other parts of Eastlands will generally need to connect with a service heading towards Kibera.
Depending on the route, Nairobi CBD can provide a straightforward interchange.
Once in the CBD, passengers can connect to Route 8 towards Kibera and Toi Market.
For the first part of the journey, use the Nairobi Matatu Routes and Numbers database to identify the appropriate CBD-bound service.
From Thika Road and Northern Nairobi
Passengers travelling from Kasarani, Roysambu, Githurai, Kahawa or Ruiru can take an appropriate Nairobi CBD-bound matatu before connecting to a Kibera service.
After reaching the CBD, use Route 8 towards Ngong Road, Adams Arcade, Toi Market and Kibera. Metros Kenya
Commuters should allow additional travel time when making an interchange, particularly during morning and evening peak periods.
From Westlands and Waiyaki Way
Passengers travelling from Westlands, Kangemi, Uthiru, Kinoo or other areas along Waiyaki Way can use an appropriate service towards the CBD or make a suitable connection towards the Ngong Road/Kibera side of Nairobi.
The most efficient option will depend on the passenger’s starting point and current operating patterns.
Nairobi Commuter Rail Connection
Rail can also form part of journeys involving Kibra.
The Nairobi commuter rail network includes Kibera Station, providing another transport connection for passengers travelling through the area. Metros’ Nairobi Central–Limuru rail guide documents Kibera Station as one of the stations with connections to local matatu services. Metros Kenya
Passengers using rail will still need to complete the final section of the journey to the County Commissioner’s Office on Kibera Drive.
Where Should You Alight?
The best alighting point depends on the matatu route and the direction from which you enter Kibra.
Before boarding, tell the conductor:
“Huduma Centre Kibra, County Commissioner’s Office, Kibera Drive.”
This is more precise than simply asking for Kibera.
After alighting, proceed towards Kibera Drive and the County Commissioner’s Office.
Huduma Centre Kibra Appointments
Huduma Kenya operates an online appointment system for supported government services.
Visitors can use the Huduma Kenya appointment system to check whether their service supports appointments before travelling.
Visitors should also confirm the documents required for their particular transaction.
Other Huduma Centres in Nairobi
Kibra is one of five Huduma Centres serving Nairobi. The others are GPO, City Square, Eastleigh and Makadara. Huduma Kenya
For commuters travelling to Eastleigh, see the Metros Huduma Centre Eastleigh guide.
For commuters who prefer Nairobi CBD, see the Metros Huduma Centre GPO guide.
Metros Huduma Centre Transport Database
Huduma Centre Kibra completes the five-centre Nairobi section of the Metros Huduma Centre transport database, covering GPO, City Square, Eastleigh, Makadara and Kibra.
The database connects essential public-service destinations with Metros’ existing matatu routes, railway guides and Nairobi transport databases, allowing commuters to identify not only where a government office is located but how to reach it using public transport.
Information last verified: September 2026.
