KRA Ushuru Pension Plaza is one of the Kenya Revenue Authority’s office locations in Westlands, Nairobi. Commuters who have been directed to this office should distinguish it from KRA Times Tower in Nairobi CBD, Ushuru Pension Towers in Upper Hill and KRA Sameer Business Park on Mombasa Road.
For the complete directory, see the KRA Offices in Nairobi: Locations, Services and How to Get There main guide.
The previous article in this database covers KRA Ushuru Pension Towers in Upper Hill. If your instructions specify Upper Hill rather than Westlands, make sure you travel to the correct KRA location.
Where is KRA Ushuru Pension Plaza?
Ushuru Pension Plaza is located in Westlands, Nairobi, within one of the city’s largest commercial and office districts.
Westlands is northwest of Nairobi CBD and is primarily connected to central Nairobi through the Waiyaki Way corridor.
When travelling by public transport, tell the conductor your destination is Ushuru Pension Plaza, Westlands rather than simply asking for “KRA.”
What KRA Services Are Available at Ushuru Pension Plaza?
KRA operates several offices and specialised facilities around Nairobi.
If you have been directed to Ushuru Pension Plaza, confirm the particular department or service you need before travelling.
Many KRA services are available digitally, meaning a physical office visit may not always be necessary.
Ushuru Pension Plaza vs Ushuru Pension Towers
The similar names can easily confuse commuters.
Ushuru Pension Plaza is in Westlands.
Ushuru Pension Towers is in Upper Hill.
They are separate destinations.
If your appointment or instructions specify Upper Hill, do not travel to Westlands. Likewise, commuters directed to Ushuru Pension Plaza should not automatically travel to Upper Hill.
KRA Ushuru Pension Plaza vs Times Tower
Times Tower is KRA’s headquarters along Haile Selassie Avenue in Nairobi CBD.
Ushuru Pension Plaza is a separate KRA location in Westlands.
Confirm the exact office listed in your instructions before beginning your journey.
How to Get to KRA Ushuru Pension Plaza from Nairobi CBD
From Nairobi CBD, use a matatu or bus travelling towards Westlands along the Waiyaki Way corridor.
Tell the conductor:
“Ushuru Pension Plaza, Westlands.”
Ask where to alight for the shortest safe onward walk to the building.
From Kangemi
Passengers travelling from Kangemi can use the Route 23 Nairobi–Kangemi–Westlands guide for connections along the Waiyaki Way corridor.
Tell the conductor you are travelling to Ushuru Pension Plaza in Westlands.
From Uthiru and Waiyaki Way
Commuters approaching from Uthiru and other neighbourhoods along Waiyaki Way can use Nairobi-bound services passing through the Westlands corridor.
Confirm that the vehicle serves Westlands and tell the conductor your destination before boarding.
From Kasarani
Passengers travelling from Kasarani can use Route 49 Nairobi–Kasarani towards central Nairobi.
Depending on the service used, you may need to connect from Nairobi CBD to a Westlands-bound matatu.
Allow additional time for the transfer.
From Githurai and Kahawa West
Passengers travelling from Githurai and Kahawa West can use Route 44 Nairobi–Githurai–Kahawa West towards Nairobi.
From the CBD, connect to a service travelling towards Westlands.
From Kawangware and Waithaka
Passengers from Kawangware and Waithaka should identify the most practical connection towards the Waiyaki Way/Westlands corridor.
Depending on your starting point and service, travelling through the CBD may not always be the shortest option.
Tell the conductor that your final destination is Westlands and confirm the connection before travelling.
From Eastlands
Passengers travelling from Umoja, Kayole, Donholm, Buruburu, Embakasi and surrounding areas can travel towards Nairobi CBD before connecting to Westlands.
Use the Nairobi Matatu Routes and Numbers database to identify the appropriate route from your neighbourhood.
Where Should You Alight?
Westlands has numerous office buildings, shopping centres and public transport stops.
Do not simply ask to be dropped in “Westlands.”
Tell the conductor:
“Ushuru Pension Plaza.”
Confirm the nearest convenient stop before reaching Westlands and complete the remaining journey using a safe pedestrian route.
Previous KRA Office: Sameer Business Park
For commuters travelling to KRA’s Mombasa Road location instead, see KRA Sameer Business Park: Location, Services and How to Get There.
This distinction is important because Sameer Business Park, Times Tower, Ushuru Pension Towers and Ushuru Pension Plaza are different destinations.
Before Visiting KRA Ushuru Pension Plaza
Confirm that your KRA matter requires physical attendance.
Check that Ushuru Pension Plaza in Westlands is the correct office.
Confirm any appointment, departmental or documentation requirements before travelling.
This can prevent an unnecessary journey to the wrong KRA office.
Explore All KRA Offices in Nairobi
Use the KRA Offices in Nairobi main directory to identify other KRA locations and their transport connections.
As this database grows, each KRA destination will connect directly with the relevant Nairobi transport corridor.
Metros Commuter Services Guide
This article forms part of the Metros Commuter Services Guide, connecting essential government offices with Nairobi’s public transport network.
The database connection is:
KRA service → Ushuru Pension Plaza → Westlands → Waiyaki Way → matatu route → neighbourhood.
For Nairobi-wide connections, use the Nairobi Matatu Routes and Numbers database.
Information last verified: September 2026.
