Matatu Fare Laws in Kenya: What Operators Can and Cannot Do
Can matatus increase fares during rush hour or rain? This guide explains Kenya’s matatu fare rules, fare receipts, changing prices and the protections available to PSV passengers.
Matatu Overloading Laws in Kenya: Rules and Penalties
Kenyan law limits matatus and other PSVs to their licensed passenger and load capacity. This guide explains overloading rules, penalties, excess passengers and what happens when a vehicle repeatedly breaks the law.
Matatu Touting and Passenger Harassment Laws in Kenya: What the Law Says
Kenyan law regulates matatu touting and prohibits commuter-service staff from harassing passengers. This guide explains what counts as prohibited conduct, the penalties that can apply and what commuters should know.
Yellow Fever Rules for Kenya: When Do Air Passengers Need a Vaccination Certificate?
Do you need a yellow fever vaccination certificate when flying to Kenya? Learn who may need the yellow card, how transit affects the requirement and how long the certificate remains valid.
Airport Lost Property at JKIA: What to Do If You Leave Something Behind
Lost a phone, passport, laptop, bag or another personal item at JKIA? Learn who to contact depending on whether you left it in the terminal, at security, aboard the aircraft or in checked baggage.
Airline Ticket Refunds in Kenya: When Can Passengers Get Their Money Back?
When can an airline passenger get a refund in Kenya? Learn how ticket conditions, cancelled flights, missed flights and denied boarding affect refunds and what to do if an airline refuses to pay.
Travelling With Pets From Kenya: Airport, Airline and Animal Health Rules
Planning to fly with a dog, cat or another pet from Kenya? Learn about airline requirements, veterinary documents, vaccinations, pet carriers and destination-country animal health rules.
Flying With a Disability in Kenya: Airport Assistance and Passenger Rights
Travelling through a Kenyan airport with a disability or reduced mobility? Learn how to request wheelchair assistance, travel with mobility equipment and understand the safety and passenger-rights rules that apply.
What Happens If You Leave Luggage Unattended at a Kenyan Airport?
Leaving a suitcase or backpack unattended at a Kenyan airport can trigger a security response. Learn what airport security can do, whether you can be questioned and what to do if you accidentally leave a bag behind.
Can Immigration Stop You From Leaving Kenya at JKIA? Departure Rules Explained
Can Kenyan immigration stop you from boarding an international flight at JKIA? Learn the departure rules, required documents, overstays, legal restrictions and what happens when a passenger is offloaded.