Nairobi City County operates fire and rescue services responding to fires, rescue incidents, road crashes, disasters and other emergencies across the capital.
This Metros Kenya guide provides information on Nairobi fire and rescue services, including emergency contacts, fire station locations and connections to Nairobi’s transport network.
For an active fire or life-threatening emergency, call Nairobi Fire & Rescue immediately on 1508, 020 2222 181 or 020 2344 599. National emergency numbers 999 and 112 can also be used.
← Nairobi Emergency Services Guide | Emergency Numbers →
Nairobi Fire & Rescue Emergency Numbers
| Service | Emergency Contact |
|---|---|
| Nairobi Fire & Rescue toll-free hotline | 1508 |
| Nairobi Fire & Rescue | 020 2222 181 |
| Nairobi Fire & Rescue | 020 2344 599 |
| National Emergency Response | 999 / 112 |
When reporting a fire or rescue emergency, provide the location as accurately as possible and explain the nature of the incident.
Nairobi Fire Stations
Nairobi City County’s fire and rescue network includes stations positioned in different parts of the city to support emergency response.
| Fire Station | Location |
|---|---|
| Tom Mboya Fire Station | Nairobi CBD, Tom Mboya Street |
| Industrial Area Fire Station | Enterprise Road |
| Ruaraka Fire Station | Ruaraka |
| Kangundo Road Fire Station | Kangundo Road |
| Waithaka Fire Station | Waithaka |
| Gigiri Fire Station | Gigiri |
Tom Mboya Fire Station
Tom Mboya Fire Station is located along Tom Mboya Street in Nairobi CBD.
Its central location provides access to the CBD and surrounding areas through Nairobi’s major city-centre road network.
For non-emergency visits, commuters travelling into the CBD can identify suitable services through the Nairobi Matatu Routes and Numbers database.
Industrial Area Fire Station
Industrial Area Fire Station is located along Enterprise Road and serves Nairobi’s major industrial and commercial district and surrounding areas.
Enterprise Road connects with several important transport corridors serving Industrial Area, including connections towards Mombasa Road and neighbouring Eastlands areas.
For public transport information around the district, see the Nairobi Industrial Area Transport Guide.
Ruaraka Fire Station
Ruaraka Fire Station serves Ruaraka and surrounding parts of northern and northeastern Nairobi.
The area lies close to major transport corridors connecting the CBD with neighbourhoods along Thika Road and Outer Ring Road.
For non-emergency journeys, passengers should identify the service serving their destination and confirm the nearest appropriate alighting point.
Kangundo Road Fire Station
Kangundo Road Fire Station serves communities along the Kangundo Road corridor and surrounding parts of Eastlands.
Kangundo Road is an important transport corridor connecting areas including Kayole and other eastern Nairobi neighbourhoods.
Public transport passengers should identify services operating towards the appropriate section of Kangundo Road and confirm their alighting point before travelling.
Waithaka Fire Station
Waithaka Fire Station serves Waithaka and surrounding areas in western Nairobi.
Waithaka is connected to the wider Dagoretti and Kikuyu Road transport network.
For non-emergency travel, passengers should confirm the appropriate route and nearest suitable stage for the station.
Gigiri Fire Station
Gigiri Fire Station serves Gigiri and surrounding areas in northern Nairobi.
The area is connected to the wider Limuru Road, Runda and Gigiri transport network.
Passengers travelling by public transport should confirm the appropriate service and alighting point for their journey.
What Nairobi Fire & Rescue Responds To
Fire and rescue services may be required for incidents including:
Building fires | Vehicle fires | Rescue incidents | Road crashes | Hazardous incidents | Disaster response
The appropriate response depends on the nature and location of the emergency.
Where lives or property are in immediate danger, contact emergency responders immediately rather than attempting to travel to a fire station.
Reporting a Fire in Nairobi
When calling the fire and rescue service, provide your location first.
Where possible, describe it as:
Estate or Area → Road → Building or Property → Nearby Landmark
Tell the operator what is burning, whether people are trapped or injured and whether there are additional hazards at the scene.
Remain available on the telephone where possible in case responders require additional directions.
Fires on Nairobi Roads and Public Transport
Vehicle fires and other emergencies can occur on roads and within the public transport network.
If a matatu, bus or other vehicle catches fire, passengers should move away from immediate danger and follow instructions from emergency responders and transport personnel.
Do not remain near a burning vehicle to retrieve property where doing so would put you at risk.
Emergency incidents can also cause road closures, diversions and significant congestion around the affected area.
Fire Stations and Nairobi Transport
For non-emergency journeys, Metros connects emergency facilities with Nairobi’s wider public transport network.
A fire station transport connection can be understood as:
Origin → Major Transport Corridor → Fire Station Area → Nearest Suitable Stage → Fire Station
Use the Nairobi Matatu Routes and Numbers database to identify services operating towards different parts of Nairobi.
Information about major boarding and interchange points is available through the Nairobi Bus Stations, Matatu Stages & Termini Guide.
Operator information can be found through the Nairobi Matatu SACCOs, Routes & Destinations Directory.
Fire Emergency or Ambulance?
Some incidents may require both fire and medical emergency response, particularly serious road crashes, building fires and rescue situations.
For ambulance and emergency medical information, see the Nairobi Ambulance Services & Emergency Contacts Guide.
Information about major hospitals is available through the Nairobi Hospitals & Emergency Services Guide.
Nairobi Emergency Services Directory
Emergency Numbers → | Hospitals & Emergency Care → | Ambulance Services → | Police Stations →
Return to the Nairobi Emergency Services Guide for the complete emergency-services directory.
Emergency Information Verification
Emergency contacts, fire station locations and service arrangements can change. Emergency information should be checked against Nairobi City County and other responsible emergency agencies where necessary.
For an active fire or rescue emergency, call 1508, 020 2222 181 or 020 2344 599. For a national emergency response, call 999 or 112.
