Nairobi commuters faced severe disruptions Monday morning as matatu operators resumed their strike, defying an earlier decision to pause industrial action for two weeks to allow negotiations with government and security agencies.
The second round of weekly protests saw most matatus remain off the roads, leaving thousands scrambling for the few vehicles operating across the city.
Operators are demanding decisive action against rogue boda boda riders accused of torching vehicles and attacking crews following road accidents.
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The Matatu Owners Association had initially announced a temporary suspension of the strike on Saturday after meeting police officials, who assured them of a crackdown on criminal elements targeting public transport vehicles.
“We engaged deliberately and agreed to suspend the Monday strike while we continue to address outstanding issues,” an official said during the press briefing, highlighting goodwill from operators.
However, Peter Murima of the Motorists Association of Kenya warned that matatu operators would act should another vehicle be attacked. “Anyone found responsible for torching vehicles will be charged,” he stated.
Despite the weekend assurance, chaos returned Monday. Key termini in the central business district, including Archives, Latema Road, OTC, Bus Station, Commercial, and Tom Mboya Street, quickly filled with long queues as anxious commuters waited for hours.
Crowds surged whenever a matatu arrived, triggering near stampedes as passengers fought for the limited seats. Some opted to walk to their destinations, while others resorted to expensive ride-hailing alternatives.
The disruption was worsened by heavy traffic along major feeder roads such as Waiyaki Way, Thika Road, Mombasa Road, and Jogoo Road. With fewer vehicles in operation, turnaround times slowed, leaving many commuters stranded.
Workers, students, and traders were among the hardest hit, with some arriving late to schools, offices, and markets. Some operators exploited the situation by hiking fares, charging double for already frustrated passengers.
Operators insist the withdrawal of services aims to pressure authorities to guarantee their safety, arguing that crews and passengers remain vulnerable to violent retaliation from boda boda groups following accidents.
There was cautious hope that the situation might improve during the day as some saccos gradually release vehicles while negotiations with security agencies continue.
Commuter Impact & Advice
- Plan for longer travel times due to limited vehicle availability
- Avoid peak hours if possible to reduce waiting time
- Consider alternative transport modes such as ride-hailing services
- Follow updates from matatu associations and NTSA on service resumption
- Always board licensed operators to reduce safety risks
Thousands of Nairobians faced yet another uncertain commute, highlighting the city’s heavy dependence on matatus and the fragile link between transport services and commuter safety.
Source: The Star.co.ke
